Employee Assistance Program
Open to all benefits-eligible employees and eligible members of their families, the Ulliance Life Advisor EAP benefit is a service provided by Wayne State University. This is a free benefit, and is strictly confidential. Neither your employer nor your coworkers will have any knowledge of your use of the EAP.
Call for support 24 hours a day, 365 days a year: 1-800-448-8326
Common topics include, but are not limited to:
Marital and family conflict resolution
Alcohol and/or substance abuse support
Grief and trauma
Managing depression, anxiety and stress
Personal growth and development resources
Childcare and eldercare resources
Balancing work and family
- Who is Eligible
This program is open to active benefit-eligible Wayne State University employees. The following employee groups are not eligible: stipend recipients, student assistants, temporary employees, hourly employees, employees with less than 50% full-time status, retirees, and terminated employees. Your spouse/household partner and dependents age 26 and younger are also covered.
- Services Included
Ulliance provides services and tools to help you achieve a healthier work-life balance, including:
- Life Advisor Well-Being Portal with additional work-life resources
- Counseling with a licensed behavioral health professional
- Coaching, to help you to successfully reach your personal goals
- 24/7 Crisis support
- Community Resources and referrals
- Enhanced Legal and Financial support services
- Working Advantage discount program
- Programs & Seminars
- Employee Resources
- Management Resources
Ulliance provides management services designed to help resolve personal problems that negatively impact an employee's work performance. Managers should call 1-877-912-2733 to set up any of the following services:
When Supervisors/Managers/ Unions encounter an employee-performance situation or policy violation that is connected to a personal problem, they can confidentially call Ulliance for consultation. Issues we can assist with include, but are not limited to:
- Workplace violence/anger
- Conflicts with co-workers
- Substance abuse
- Harassment concerns
- Attendance problems
- Emotional issues
- Policy violations
- Communication tips for talking to employees
Critical Incident Stress Debriefings can be provided in the event of a workplace tragedy, such as an employee death or serious accident.
Informal: a suggestion that an employee utilize EAP services. Your Account Manager can help you find effective ways to approach your employee.
Formal: a mandatory referral following a work performance problem or a policy violation. Both HR and the Account Manager must be involved in this type referral.
More coming soon